All call attempts
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Calls recorded for the selected day.
YOUR AGENCY. YOUR CALLS.
Every call.
A clearer picture.
One place for your HighLevel activity and VICIdialer reporting.
Continue with work account →
Use your existing Rest Assured Legacy work account. Each agent’s individual report is private.
Private agency call reporting ·
Read-only statistics
A CLEAR VIEW OF YOUR DAY
AI LIVE TRANSFERS
Your calls. Your results. One live view.
Verifying your call data…
Distinct outbound numbers
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Each outbound phone number counts once daily.
Answered / completed
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Reported HighLevel call statuses.
Recorded call time
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Shown only when the source supplies duration.
CALL OUTCOMES
Call dispositions
WHERE CALLS COME FROM
Campaign states
DAILY SCORECARD
Agent activity
TRACEABLE SOURCE DATA
SharePoint inbound descriptions
VICIdialer figures count calls logged in these workbooks. Exact duplicate call rows are counted once; separate calls to the same number remain separate calls. Sales use explicit Sold / Sold1 dispositions or an exact “SOLD” / “SALE” note.
Opening your private call reports…